PRIVACY POLICY
Effective: September 16, 2025
1. Data Controller Information
Website: viaferrata.life / viaferrata.pro
Data Controller: Gergő Novotnik
Address:1031 Budapest, Nánási út 5-7
Email: info@viaferrata.life
Phone: +36 20 319-0536
Data Protection Contact: info@viaferrata.life
2. General Information
This privacy policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Union General Data Protection Regulation (GDPR). By using our website, you accept the terms set out in this privacy policy.
Legal Basis: The legal basis for data processing is Article 6(1) of the GDPR:
- a) consent (marketing, newsletter)
- b) contract performance (ticket purchase, service provision)
- f) legitimate interest (website operation, security)
3. What Data We Collect and Why
3.1 Website Visit
Collected Data:
- IP address (anonymized)
- Browser type and version
- Operating system
- Pages visited and timestamps
- Referring website
Purpose: Website operation, statistics, security
Legal Basis: Legitimate interest (GDPR Art. 6(1)(f))
Storage Period: 2 years
3.2 Contact Form
Collected Data:
- Name
- Email address
- Phone number (optional)
- Message content
Purpose: Contact handling, answering questions
Legal Basis: Consent (GDPR Art. 6(1)(a))
Storage Period: 3 years or deleted upon request
3.3 Ticket Purchase (WooCommerce)
Collected Data:
- Full name
- Email address
- Phone number
- Billing information
- Purchase history
- Payment transaction data (processed by Revolut)
Purpose: Contract fulfillment, ticket issuance, customer service
Legal Basis: Contract performance (GDPR Art. 6(1)(b))
Storage Period: 8 years (accounting law requirement)
3.4 User Account (WordPress)
Collected Data:
- Username
- Email address
- Password (encrypted)
- Profile data (optional)
Purpose: Login, material downloads, personalized service
Legal Basis: Contract performance (GDPR Art. 6(1)(b))
Storage Period: Until account deletion or 2 years of inactivity
3.5 Cookies
Necessary Cookies:
- Session cookies
- Security cookies
- Shopping cart content storage
Analytics Cookies (Google Analytics):
- Visitor statistics (anonymized IP)
- User behavior analysis
Marketing Cookies (Google Ads – planned):
- Remarketing
- Conversion tracking
- Targeted advertising
Legal Basis: Necessary cookies: legitimate interest, others: consent
Storage Period: 30 days – 2 years (depending on type)
4. Data Transfer to Third Parties
4.1 Payment Provider (Revolut)
Transferred Data: Payment data, transaction-related information
Purpose: Bank card payment processing
Legal Basis: Contract performance
Privacy Policy: https://www.revolut.com/legal/privacy
4.2 Google Services
Google Analytics:
- Anonymized visitor data
- Website usage statistics
Google Ads (planned):
- Remarketing data
- Conversion tracking
Purpose: Website optimization, marketing
Legal Basis: Consent (opt-in cookie banner)
Privacy Policy: https://policies.google.com/privacy
4.3 Web Hosting Provider
Transferred Data: All data stored on the website
Purpose: Website operation
Legal Basis: Contract performance, legitimate interest
Location: EU/EEA
IMPORTANT: We do NOT share your data with third parties for advertising purposes!
5. Data Storage Location and Security
Storage Location: European Union territory (Hungarian server)
Security Measures:
- SSL encryption
- Regular security backups
- Limited access permissions
- Up-to-date software updates
6. Your Rights (Under GDPR)
6.1 Right of Access
You have the right to know whether we process data about you and, if so, what data.
6.2 Right to Rectification
You may request correction or completion of your personal data.
6.3 Right to Erasure (“Right to be Forgotten”)
You may request deletion of your data when it is no longer needed.
6.4 Right to Data Portability
You may request your data in machine-readable format.
6.5 Right to Object
You may object to the processing of your data, especially for marketing purposes.
6.6 Withdrawal of Consent
You may withdraw your consent at any time.
How to Exercise Your Rights:
- Email: info@viaferrata.life
- Response time: 30 days
7. Right to Complain
If you believe our data processing is unlawful, you may file a complaint with the National Authority for Data Protection and Freedom of Information (NAIH):
NAIH Contact Information:
- Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
- Phone: +36 (1) 391-1400
- Email: ugyfelszolgalat@naih.hu
- Website: www.naih.hu
8. Automated Decision-Making
Our website does NOT use automated decision-making or profiling.
9. Processing Data of Minors
We only process data of minors under 16 with parental/guardian consent. If we become aware that we have collected data from a person under 16 without parental consent, we will delete it immediately.
10. Data Breach
In case of a data breach, we will notify the supervisory authority within 72 hours and, if necessary, the affected individuals.
11. Privacy Policy Updates
We may modify this policy at any time. We will inform about changes on the website, and in case of significant changes, we will also send email notifications.
12. Detailed Cookie Information
12.1 Necessary Cookies (always active)
| Cookie Name | Purpose | Duration |
|---|---|---|
| PHPSESSID | Session identifier | End of session |
| wp_* | WordPress basic functions | 1 year |
| woocommerce_* | Cart content | 30 days |
12.2 Analytics Cookies (consent required)
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics identifier | 2 years |
| _gid | Google Analytics session | 24 hours |
| _gat | Google Analytics throttling | 1 minute |
12.3 Marketing Cookies (consent required – planned)
| Cookie Name | Purpose | Duration |
|---|---|---|
| gcl* | Google Ads conversion | 90 days |
| IDE | DoubleClick advertising | 1 year |
Modify Cookie Settings: Click on “Cookie Settings” link at the bottom of the website.
13. Contact
If you have any questions regarding data protection, please contact us:
Email: info@viaferrata.life
Last Updated: September 16, 2025
Version: 1.0